Businesses we have worked with in Australia and New Zealand include:
What do our clients think about Clements?
“Your rep on the phone asked sensible questions and was able to give an estimate of size for the air conditioner and cost. When he came to quote, he turned up on time and acted in a professional manner. He also rang a few days later to give the installation date. All people we dealt with were courteous and efficient. They turned up at the correct time – this is unusual with many tradespeople.”
“I was very pleased with previous dealing with Clements. The installation staff were most helpful and courteous. I am completely satisfied with the prompt and efficient service from all staff.”
“Installers were respectful and polite and their experience installed confidence for the service they provided. Thank you.”
“Everyone was friendly, cooperative and worked in a happy manner. I felt the communication between Clements and ourselves was very good. There was prompt, reliable service, arrived on time and they were very friendly and easy to have in my home.”
“The professionalism and advice and promptness of getting a quote to us was fantastic. We like great customer services after sale as well as before. So many companies forget after sales service or don’t even care about it. We were kept in the loop at all times with phone calls. We were waiting on money coming from the sale of our house and received phone calls to see how it was going to see if our job could be done quicker for us, which was great, we weren’t just forgotten.
There was nothing that we were unhappy with, all tradesmen/women were very professional, prompt friendly, polite and all knew exactly what they were doing and worked very well together to get our jobs done with extremely minimum fuss.
The whole process was very easy for us. The staff have been fabulous, very professional, friendly and easy to talk to. When I get terrific customer service as well as value for money I don’t get elsewhere for other quotes. Yours was the only one we got because we were so happy with everything. Very well done, we would recommend you to everyone. Thanks so much, we love our aircon and can’t wait for more cold then hot weather to really try it out.”
“We were very happy with the help and services of the three courteous young men, everything was great.”
“We thank you and your team of experts, not only did they do the work professionally and neatly but there were the best tradies we have had at our home to do any work. Once again, sue and myself thank you for the work carried out.”
“The local business attitude of initial phone conversations with admin staff was great and the sales staff members was excellent. They knew the product very well and was pleasant to deal with. The installers were excellent also. They communicated any issues and listened to my requests. They were also very neat and tidy, and finished the job to a high standard.”
“Many thanks go to your wonderful staff. Firstly the help from Barry who gave assistance to us and advice. He also got another representative to come and advise us on a new air conditioner & give us a quote. The new unit was installed on the Wednesday very professional and we were phoned on the Thursday to check in.
We are pensioners and have been married for 54 years. During this period we have never witnessed such expert advice and workmanship. We do appreciate such short notice and the work in the very hot weather we were experiencing at the time. We were very happy and pleased to be told it was going to be cheaper for us with the new unit and it is a lot quieter than the old unit. You have our business from now on with thanks.”
“From the initial enquiry, the representative was very professional in his approach and shows a good knowledge of installation and available products. We were very happy with the approach and the way the installers cooperated in their duties. Both were well presented and showed a very good knowledge relating to installation. The staff showed a good knowledge and were well able to solve small problems. We would definitely recommend Clements.”